SK1500-2-support
Technical Support
- If you have any other questions or need further assistance, please feel free to contact our customer service team. We are here to provide you with exceptional support and service.
FAQs
Q: Is there a surge proof outlets?
The Battery Backup UPS has anti-surge outlets. Please refer to our product details page for specific quantities.
Q: Does it have alarm function?
Yes, the equipment produces a prompt sound every 10 seconds when it starts operating. However, we have made significant improvements based on customer feedback. Now, when the prompt sound begins, you can press the button located on the front of the equipment to turn it off. This ensures that you will not be disturbed by constant beeping sounds while you work or rest.
Q: How can I track my order?
You can track your order by using the tracking number provided in your order confirmation email. Alternatively, you can log in to your account on our website to check the status and tracking information for your order.